Payment Policy

Effective Date: April 8, 2025

At BubsyGlownie, we aim to provide a smooth and secure payment process for our customers. This Payment Policy outlines the accepted payment methods, billing information, and security measures to ensure a safe and hassle-free shopping experience. By placing an order on our website, you agree to the terms set out in this policy.

1. Accepted Payment Methods

We accept the following payment methods for purchases made through our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and any other major credit cards accepted by our payment processor.

  • PayPal: A convenient and secure method to pay through your PayPal account.

  • Other Payment Methods: We may also offer additional payment methods, such as Apple Pay or Google Pay, as specified at checkout.

All payments are processed securely through our trusted payment processors. Your payment details will never be shared with third parties other than those necessary to complete your transaction.

2. Payment Authorization

By placing an order on BubsyGlownie, you authorize us to charge the payment method you provided at checkout for the full amount of your order, including applicable taxes, shipping fees, and any other additional costs.

We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized activity, or any other issue with your payment method. If your payment is not successfully processed, we will notify you and request an alternative payment method.

3. Billing Information

You must provide accurate and complete billing information during the checkout process. This includes your name, billing address, phone number, and email address. By providing this information, you confirm that you are the authorized user of the payment method being used.

If there are any discrepancies with your billing information or payment, we may contact you to resolve the issue before proceeding with the order. We recommend reviewing your payment details before submitting your order to avoid any delays or errors.

4. Taxes and Fees

All orders are subject to applicable sales tax based on the shipping address. The exact tax rate will be calculated during checkout, and you will be able to see the final amount, including taxes, before confirming your order.

Shipping costs will also be calculated at checkout based on your chosen shipping method and delivery address.

5. Security and Privacy

At BubsyGlownie, we take your security seriously. All payment transactions on our website are encrypted and processed through secure payment gateways. We do not store your full payment information, such as credit card numbers, on our servers. Payment information is securely handled by our trusted payment processors.

We also protect your personal data in accordance with our Privacy Policy, ensuring that your information is kept confidential and secure.

6. Payment Issues

If you encounter any issues with your payment, such as unauthorized charges or billing errors, please contact our customer support team immediately at info@bubsyglownie.com or call (574) 271-9618. We will investigate the issue and take appropriate action to resolve it.

7. Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing details of your purchase, including the items, prices, and estimated delivery time. If you do not receive a confirmation email, please check your spam or junk folder. If the email is still not found, please contact us to confirm your order.

8. Failed Payments

In the event that your payment fails (e.g., due to insufficient funds, expired card, or network error), we will notify you by email and request you to update your payment information. If the payment is not completed within a reasonable period, we may cancel your order.

9. Cancellations and Refunds

If you wish to cancel an order or request a refund, please refer to our Refund & Return Policy. Please note that once your order is shipped, we may not be able to cancel or modify it. Refunds will be issued to the original payment method.

10. Contact Information

For any inquiries related to payments, please contact us:

Thank you for choosing BubsyGlownie! We appreciate your trust in us and are committed to providing a secure and convenient shopping experience.